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Exterior view of Idaho Youth Ranch Thrift Store with a bright red sign on a white gable facade, surrounded by brick columns, with a clear blue sky and a tree to the right, in a parking lot with marked spaces.

Frequently Asked Questions

What is the return period

Returns must be made within 7 days of purchase.

Can I return an item without a receipt?

No, a valid Idaho Youth Ranch receipt is required for all returns.

Can I return items purchased at an outlet location?

No, items purchased at outlet locations are non-returnable.

What if I purchased an item with a voucher?

Purchases made with a voucher cannot be returned or exchanged.

Are there special conditions for returning high-value items?

Yes, non-furniture items over $99.99 and furniture items over $299.99 must be returned to the store where they were purchased. All Ruby’s jewelry must also be returned to the store where it was purchased and must have the original tags attached.

How are refunds processed?

Refunds are processed in the manner in which the purchase was made, provided the original Idaho Youth Ranch tags are still attached to the item(s).

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