Contact Us

‍

We'd love to hear from you!

Frequently Asked Questions

What is the return period

Returns must be made within 7 days of purchase.

Can I return an item without a receipt?

No, a valid Idaho Youth Ranch receipt is required for all returns.

Can I return items purchased at an outlet location?

No, items purchased at outlet locations are non-returnable.

What if I purchased an item with a voucher?

Purchases made with a voucher cannot be returned or exchanged.

Are there special conditions for returning high-value items?

Yes, non-furniture items over $99.99 and furniture items over $299.99 must be returned to the store where they were purchased. All Ruby’s jewelry must also be returned to the store where it was purchased and must have the original tags attached.

How are refunds processed?

Refunds are processed in the manner in which the purchase was made, provided the original Idaho Youth Ranch tags are still attached to the item(s).

First Name*

Last Name*

Email*

Phone Number

Contact Preference*

Reason for Contacting Us*

Message*

Website

Please fill in all required fields.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Idaho Youth Ranch Thrift Stores

Join Our Savers Club! 🎉

Get exclusive deals delivered right to your phone.

✓ QR code coupons you can use in-store
✓ Early access to tag sales & special events
✓ Be the first to know about new arrivals
✓ Support programs for Idaho youth

💙 Every purchase helps transform young lives in our community!

Almost there! 🎉

Fill out the form below — deals incoming.

By signing up you agree to receive marketing texts & emails from Idaho Youth Ranch Thrift Stores.
Privacy Policy · Reply STOP to unsubscribe.